Privacy Policy

Effective Date: June 15, 2026

Information We Collect

We may collect: Name, phone number, email address, emergency contact information, pickup and drop-off locations, transportation and mobility needs, and limited health-related information necessary to safely provide services.

How We Use Your Information

Your information is used to schedule and provide transportation services, communicate with clients and families, improve customer service and operations, maintain client safety and service quality, and process payments and service requests.

Information Sharing

Caring Hands Transportation does not sell or rent personal information. Information may only be shared with authorized family members or caregivers when permitted, when required by law, or when necessary to provide requested services.

Data Protection

We take reasonable steps to protect personal information and maintain confidentiality. However, no electronic transmission or storage system can be guaranteed 100% secure.

Non-Emergency Transportation Disclaimer

Caring Hands Transportation provides non-emergency companion transportation services only. We are not an ambulance service or medical provider. In case of emergency, please call 911.

Website Usage

Our website may collect limited technical information such as browser type, device information, or website activity to help improve website performance and user experience.

Your Rights

You may request to review, update, or delete your personal information by contacting us directly.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

Caring Hands Transportation
(314) 356-9999
info@caring-hands-transportation.com